“We were very fortunate to have you as our guest on October 16th to speak about “customer service” and “professional etiquette”. You were interesting, informative, and right on target with the areas that our staff needs improvement on. The employees enjoyed the program and learned new and valuable skills in the process. I have noticed several of the employees experimenting with and adopting your suggestions on the customer service and professional etiquette skills you taught them.
Your training program was a success here at Florida Heart Group and I hope we can work together again in the near future. Customer service is always a work in progress and having a valuable tool to help shape our image is invaluable. It was truly a pleasure to meet you and an honor to have you work with our staff. Thank you!”