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The Etiquette  Advantage programming enhances professional development and improves communication skills with patients, clients and students. Each program is customized to create an experience based on the needs, interests, and values of the client.

Our interactive method of teaching communication skills, professional protocol, customer service, and social etiquette in an enriching and comfortable environment assists the Etiquette Advantage clients in gaining the competitive edge.

ETIQUETTE ADVANTAGE PROGRAMS ARE MODELD ON REAL-LIFE APPLICATIONS, INTERACTIVE LEARNING AND ROLE-PLAYING.

What We Do   

OUR COMMITMENT TO HELP OUR CLIENTS DELIVER PROFESSIONALISM HAS SEEN US BUILD A TRULY NATIONAL NETWORK

Where We Work   

2018 MBA Community Partner Award

“This award makes public our appreciation for exceptional support of, and contribution to, applied graduate business education that drives the MBA Program at IUPUC”

Indiana University- Purdue University Columnbus , MBA Program

NATIONAL TEAM

MARY STARVAGGI

Communication Specialist & Etiquette Consultant

Mary Starvaggi has spent over the past 20 years as an etiquette consultant and communications specialist developing and delivering communication workshops and etiquette programs throughout the country. She is the founder of Etiquette Advantage which supports a vast range of clients, from doctors and lawyers,   professionals and businesses, to colleges and universities as well as elementary and secondary school students.

Mary gained her initial etiquette training experience from At Ease Incorporated under the direction of Ann Marie Sabath, internationally known author of Business Etiquette in Brief. Currently, Mary is a National Speaker for AbbVie Pharmaceuticals, speaking to group practices and hospitals regarding productive interactions between patients and healthcare providers. She is affiliated with Etiquette and Protocol Professionals, Image and Etiquette Consultants, National Association of Professional Women.

NATALIE LANG

Marketing Director

Natalie Lang graduated from the University of Cincinnati where she double majored in Marketing and Communication. Natalie was a varsity student-athlete for four years, was a three-year team captain for the Bearcats and graduated in the top 10% of the Communication Department. As Marketing Director for the Etiquette Advantage, her focus is clients relations, development and coordinating all social media and marketing.

Upon graduation, Natalie completed three seasons as the University of Cincinnati Women’s Lacrosse Assistant Coach where she was the  Recruiting Coordinator and Marketing Assistant at her alma mater.  Prior to UC Natalie spent two years as the Assistant Coach at Transylvania University where she assisted in starting the lacrosse program as well as the Recruiting Coordinator and Marketing Assistant.  She is currently the General Manager for Velocity Lacrosse, a corporation specializing in the development and recruitment of student-athletes with a focus on helping players reach their full potential as individual athletes while competing within a team environment.

OUR CLIENTS AND ASSOCIATES

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